Not even a year old, it’s only natural for Terrain to have a couple hiccups in the growing process, right?
While a big fan of what Terrain had to offer under ceilings and between walls, I was a little less confident in their exterior efforts. Here are a few key points members of the tour made on more than one occasion:
1. Wheelchair accessibility- edging that sectioned off locations in the yard sometimes stuck out above the ground in many places. Also, there were steps, but hardly any ramps.
2. It was hard to locate a cart to load up your selections.
3. Unlike Waterloo, there was no map of the property.
4. Terrain’s structures are all unattached, something that might fall out of favor with customers during the cold winter months. Dress warm and bring your boots.
Is Terrain unpractical? Maybe. Or are we just to knit-picky? Probably. I have a bad feeling that Terrain may never be accepted by the independent garden center community. I've heard a bunch of opinions isolating Terrain as one of them and not one of us. They're approach is unfamiliar, but is that a gateway to judge the heck out of them?
1 comment:
There is a very strong tendency to focus on what someone like this is doing wrong instead of investing precious thoughts into what they're doing right. These people bring a wealth of retail and business knowledge and expertise to our industry. Yes, they'll make mistakes along the way. They may not even succeed in the long run. But the first thing to do is to learn from them.
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