Don’t let the title fool you, Bucks County’s Bucks Country Gardens does Christmas big, but they also do a lot of the little things. Not to mention, their barn turned retail center is a perfect place not to get lost.
Sometimes you want your customers to get sucked in at your store, it’s a testament to the experience you’re providing. But those who wander at Bucks are definitely not lost. Their centrally located customer service desk (I highlighted it in the photo) gives shoppers a great reference point. Think library, it’s kind of like that.
If you ever visit Bucks and you’re around the customer service center, be sure to look up. They make hanging banners easy. Bucks utilizes a pulley system to swap out the signs that hang high from the barn’s rafters. It cuts down on labor and from having to drag out the ladder.
And if your garden center sells Christmas trees and offers a delivery service, maybe you should think about getting your tree team a box of hospital booties. They can be used to slip on over their boots when entering a customer’s home, says Donna Denter, Bucks lifestyle/home décor manager. No more tracking mud and now into homes and no more having to take shoes off.
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