Thursday, September 11, 2008
Cannor Nursery: Abbotsford
Surrounded by box stores (including a Home Depot right across the street), this particular Cannor Nursery store has had to reinvent itself in recent years in an effort to cater to the higher-end consumer.
The store’s café, Tamaringo's, creates a cozy, inviting atmosphere that no big box could replicate, and it serves a delicious assortment of coffees, teas and other foods (including yummy gelato).
Cannor’s efforts to focus on “relationship selling” – building connections with customers so they won’t want to shop anywhere else – have been successful. The owners say sales are growing more every day, and they’ve found their niche with the more affluent customers.