Thursday, September 11, 2008

Cannor Nursery: Abbotsford

Surrounded by box stores (including a Home Depot right across the street), this particular Cannor Nursery store has had to reinvent itself in recent years in an effort to cater to the higher-end consumer.

The store’s cafĂ©, Tamaringo's, creates a cozy, inviting atmosphere that no big box could replicate, and it serves a delicious assortment of coffees, teas and other foods (including yummy gelato).

Cannor’s efforts to focus on “relationship selling” – building connections with customers so they won’t want to shop anywhere else – have been successful. The owners say sales are growing more every day, and they’ve found their niche with the more affluent customers.

1 comment:

Sara Tambascio said...

That looks like it's the nicest cafe I've seen in a garden center. Wow, that's got to generate a lot of extra sales -- sitting around and thinking about what to buy next!