Law No. 3: Customer Inquiries
The customer would rather ask you how much something costs, than read the sign that's two inches from their hand.
The customer, on a 53% basis, will want something that doesn't exist (for example, the blue geranium).
"The ambiguous plant" seeker. This customer identifies a plant with this description: "It's in my neighbors yard. It's sorta large. It's green and has white flowers on it. It's so beautiful. You know what I'm talking about, right?"
"Do you work here?" is often asked to employees wearing their garden center uniform.
Next week - The Probables