Tuesday, November 10, 2009

The Inherent Laws Of Retail Plant Sales

On what might have been the most perfect day in Cleveland for all of 2009, I spent most of it outside enjoying it, raking up leaves at Gali's Garden Center.

Toward the end of the day on Saturday, I came across a Gali's relic - the "Inherent Laws Of Plant Retail." I think its date of origin is unknown (anywhere from 15 to 20 years ago), and if it wasn't for some of the text written in Sharpie, the actual paper these 20 laws/rules were written on would look very pre-Constitution.

I thought the laws would make for an excellent blog post and maybe even a smile or a "ain't that the truth." So, once a week I'll be posting an Inherent Law or two Of Plant Retail.

Law No. 1: "The Fly Theory" and its exception

Consumers will always arrive or leave in hoards to leave the sales force completely panicked or bored.

Exception: The 5 minutes to 6 p.m. stragglers. These customers sneak in just as your about to lock up. They spend 15 minutes browsing, end up complaining about something, and leave without purchasing anything.

Next week - Senior Citizens.
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